Lockdown ‘pivots’ and new ways of working have been embraced by customers who have gone out of their way to support small businesses and try new restaurants. One of the silver linings for the restaurant industry this past year has been the huge wave of support from local communities who’ve got behind the people and places who make our industry tick. Here’s three trends restaurateurs and managers should keep an eye out for in the new year. After the year we’ve had, you’d have to be pretty brave to try and make any predictions about what next year has in store for us.
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